FAQ Entries
What do we provide?
Core Dining Essentials
- Complete tableware: plates, bowls, utensils, and serving ware
- Premium glassware for wine, cocktails, and non-alcoholic drinks
- Elegant linens: napkins, tablecloths, and runners
Staffing & Service
- Professional chefs (head chef + assistants if needed)
- Experienced service staff (servers, bartenders, sommeliers)
Culinary Add-ons
- Wine pairing programs with sommelier guidance
- Signature cocktails
- Chef-led stations (carving, pasta, sushi, etc.)
- Tasting menus with amuse-bouches or palate cleansers
- House-made breads, butters, or petit fours as finishing touches
Event Enhancements
- Floral arrangements and tablescaping
- Candles, votives, and lighting accents
- Customized décor elements to match theme
Logistics & Execution
- Delivery, setup, and staging of kitchen/service areas
- Portable kitchen equipment (induction burners, grills, etc.)
- Rental coordination: chairs, tables, glassware, china
- Dietary accommodations (vegetarian, vegan, halal, gluten-free, allergies)
- Timing and flow management (coordinated with your planner/venue)
- Venue compliance & full liability insurance
Hospitality Finish
- Complete clean-up and kitchen reset after the event
- Leftover packaging (sustainable containers or labeled take-home portions)
- Guest favors (custom chocolates, petit fours, or thank-you bites)
- Post-event photo gallery of dishes (optional add-on for marketing/memories)
- Thank-you follow-up and seasonal menu previews
Service Duration
Every event is unique, but most of our full-service catering includes:
- Setup & Preparation: 1 – 2 hours before actual service
- Service Time: 3 – 5 hours depending on event style (plated, buffet, stations)
- Cleanup & Breakdown: 1 – 1.5 hours after service
We handle every detail from start to finish, so you can simply enjoy your event.
Dietary Accommodations
Do you accommodate dietary preferences or restrictions?
A: Whether it’s gluten-free, plant-based, kosher, or tailored to other dietary preferences, our culinary team personally crafts each menu to honor your needs—without ever sacrificing elegance or flavor.
Booking Timeline
How far in advance should I book?
A: To ensure the highest level of personalization and ingredient sourcing, we recommend booking at least 3–4 weeks in advance. For large-scale events, earlier notice allows us to design a fully customized menu and provide a more precise, tailored quote — ensuring every detail of your experience is elevated to perfection.
Cancellation Policy
What is your cancellation policy?
A: We understand that plans can shift. Cancellations made 14 days or more before the event incur no fee. For cancellations between 7 and 14 days prior, a 50% fee applies. Unfortunately, cancellations within 7 days of the event are non-refundable due to finalized preparations and sourcing.
Menu Customization
Can I request specific cuisines or signature dishes?
Q: Can I request specific cuisines or signature dishes?
A: Our menus are fully customizable—from international classics to family-seasoned favourites. Once we understand your vision and preferences, we design a culinary experience that is unmistakably yours.
Service Areas & Travel
Do you cater outside of the local area? Are travel fees included?
A: We proudly serve clients across the Greater Toronto Area, with tailored offerings available beyond the region by special arrangement. Any applicable travel fees are clearly outlined in your proposal and are based on distance and the scale of your event — ensuring complete transparency and peace of mind.
Food Menu
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Food Menu
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